Privacy Policy
This privacy notice (our "Policy") describes how FOODIO RECIPES SERVICES ("we", "our" or "us") collects and processes your personal data with regards to Foodio. How we use your personal data will depend on the particular service we are providing and the nature of your relationship with us.
Who This Policy Applies To
Business Representatives
If you are a representative of a company who accesses our services via www.foodio.com.my or has a commercial relationship with us (a "Partner"), then we may collect your contact details and limited other personal data. This data may be used to administer our relationship, provide service access, and send newsletters.
Users
If you access our services via our website, Partners' websites, or mobile application "Foodio", we may collect personal data within various categories detailed in this policy.
Data We Collect
Detailed Data Categories
Personal Details
Including your name, mobile number, email address and correspondence content between you and us.
Authentication Data
Including username, mobile number, password, and authentication tokens for third-party integrations.
Profile Data
Information added to your profile through our website or Application, including photos and personal information.
Food Preference Data
Including information about diets, foods you avoid, lifestyle choices, cuisine preferences, and shopping patterns.
Usage Data
Including information about your visits, shopping lists, recipe interactions, time spent on pages, IP address, and transactions.
Location Data
Including device location data and IP address information.
How We Collect Your Data
We collect data through multiple channels:
- Direct collection from you
- Indirectly via our Partners' websites
- Through social media integrations
- Via automated means (cookies and similar tools)
- From other users' interactions with your content
About Cookies
A cookie is a piece of text placed on your browser that can be read when you visit our website. While some cookies are essential for our services, others (like those for targeted advertising) are optional. You can choose whether to accept non-essential cookies.
How We Use Your Data
Service Provision & Maintenance
Activities:
- Setting up accounts
- Identity verification
- Profile management
- User connections
- Customer support
- Service updates
Data Categories Used:
- Personal Details
- Authentication Data
- Profile Data
- Food Preference Data
- Usage Data
- Location Data
- Contacts Information
Data Analytics
Activities:
- Creating usage reports
- Product suggestions
- Trend analysis
- Service improvement
Data Categories Used:
- Contact Details
- Profile Data
- Food Preference Data
- Usage Data
- Location Data
Targeted Advertising
Activities:
- Recipe suggestions
- Product recommendations
- Location-based offers
- Ad effectiveness tracking
Data Categories Used:
- Contact Details
- Authentication Data
- Food Preference Data
- Usage Data
- Location Data
- Device information
- Advertising Data
Who We Share Your Data With
Service Providers
Companies that assist us with analytics, IT management, hosting, and service improvements.
Partner Companies
Including grocery retailers, recipe publishers, social media sites, and advertising networks.
Third-Party Accounts
Services like Facebook, WhatsApp, Google, or Apple when you choose to connect these accounts.
Business Restructuring
During business negotiations and transactions (e.g., acquisitions, mergers).
Legal Requirements
With law enforcement agencies, courts, or other authorities when legally required.
Security Measures
We implement various security measures to protect your data:
- Secure server storage
- Encryption for passwords and login details
- Internal security policies and procedures
- Regular security reviews and updates
While we take all reasonable steps to protect your data, internet transmission is never completely secure. We cannot guarantee the security of data transmitted to our App, but once received, we use strict security procedures to protect it.
Data Retention
We retain your personal data for as long as necessary to:
- Fulfill the purpose for which it was collected
- Maintain our ongoing relationship
- Meet legal obligations
- Address potential disputes
We conduct annual reviews of our data retention periods.
Changes to This Policy
We may modify or update this privacy notice from time to time. If we make any revisions that materially change the ways in which we process your personal data, we reserve the right to amend this Privacy Policy anytime without prior notice.
Request Data Deletion
To request removal of your data from our platform, email our customer support at foodiorecipes108@gmail.com